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Decision guide · AI & small teams

Evaluate an AI workflow for a small team

A useful AI experiment begins with a task you already understand well enough to judge. Measure what happens to the whole workflow, including checking the output and repairing mistakes.

Founder Reality resource · Updated

Define the task and an accepted result

Pick a bounded workflow with examples you can inspect: resolving an issue, preparing a draft or classifying a support request. State the acceptance criteria before choosing a model or agent.

Record the current time, cost and common failure modes. Include the person who checks the result. Without a baseline, a compelling demonstration can hide additional work transferred to a reviewer.

Compare completed work, including review

Run both processes on representative examples. Keep the inputs, outputs and decisions about whether the work was acceptable. Count rejected outputs and retries as part of the experiment rather than excluding them from the comparison.

Record model or API spend, review minutes and repair work alongside elapsed time. A fast first draft may still be expensive to finish. A workflow that performs well on routine cases needs a separate check for the cases where a mistake is costly.

Decide who owns the workflow after the demo

Name the person responsible for approving changes, watching failures and maintaining a fallback. Decide what the system may do on its own and what requires a human decision. Test the fallback before depending on it.

Use the result to choose a bounded next step: adopt for a narrow task, run another experiment, or stop. Keep the evidence so a new model, price change or failure can reopen the choice. The essays below are operating accounts; the assessment scores are prompts for reflection, not forecasts of replacement.

  • A baseline and acceptance criteria
  • Rejected outputs and review costs included
  • A named owner and tested fallback

Decision worksheet

Copy these prompts into your notes. Keep the answers and the date so you can revisit what changed.

Task
What input produces what accepted output, and who judges it?
Comparison
What changed in completion time, review time, cost and failure rate?
Authority
Which actions require approval, and who can stop the workflow?
Revisit
Which failure or change in cost would make me run the comparison again?

Use your own numbers

From the field

Personal accounts behind the questions. Each essay reflects when it was written.

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