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Decision guide · Business resilience & dependencies

Map your business dependencies before they become emergencies

A dependency matters when losing it prevents the business from meeting an obligation. Start with concrete failure scenarios, then test the recovery path rather than assuming an alternative is available.

Founder Reality resource · Updated

Make a dependency map

List the customers, people, vendors, accounts and systems involved in delivering the work and collecting cash. For each, record what stops if it becomes unavailable. Include knowledge held only by the founder and credentials available only to one person.

For customers, show both revenue share and payment timing. For vendors, identify what data can be exported and what work must be rebuilt elsewhere. Revenue concentration and technical lock-in are different risks; a single score can obscure that distinction.

Test one recovery path

Choose a dependency with a concrete consequence. Ask another person to perform the task from existing instructions, restore a backup into a separate environment, or export the data needed to move a workflow.

Record what worked, where the test stopped, how long it took and what was missing. Keep tests bounded so they do not interrupt customer service. An untested backup plan is an assumption; a completed exercise gives you evidence about a particular failure.

Choose a response proportionate to the consequence

Compare the cost of reducing the dependency with the likely consequence of losing it. You may decide to document a process, add a recovery option, diversify work, change terms or accept the exposure for now.

Name an owner and a review trigger for each chosen action. Repeat the exercise when an important customer, provider or operating arrangement changes. A founder-dependency assessment can help identify questions, but it does not certify the business as resilient.

  • The dependency and what stops
  • A recovery path with evidence
  • An owner, a cost and a review trigger

Decision worksheet

Copy these prompts into your notes. Keep the answers and the date so you can revisit what changed.

Dependency
What relationship, person or system is necessary for this obligation?
Consequence
What stops, and how long can the business tolerate it?
Recovery evidence
When did we last exercise the alternative, and what happened?
Next action
What will we change or explicitly accept, and who owns that decision?

Use your own numbers

From the field

Personal accounts behind the questions. Each essay reflects when it was written.

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